Thornton, CO -- (SBWIRE) -- 08/02/2012 -- Online malware and virus removal service YooCare has achieved remarkable service standards over the past few months, with an average service resolution rate of 97 percent and resolution turnaround times of as little as three minutes. Made up of more than 50 in-house experts, YooCare offers a wide range of services for Windows, PCs, Macs and mobile phones with their YooCare 360 degrees support. Additionally, the company features 24/7 technology services, online PC repair services and much more.
From PCs and laptops to tablets and mobile phones, technology is an essential part of everyday life for the majority of people. So when one of their devices becomes infected with a virus or suddenly stops working, it can be extremely frustrating, and even detrimental to their work.
Through their YooCare 360 degrees support, the company’s security division YooSecurity provides an extensive list of quick and affordable services, including online malware removal service, virus and spyware removal, computer tune-up and optimization, computer diagnosis and repair, data backup and recovery, printer setup and troubleshooting, email help and Microsoft Office setup, and help with media/video files converters.
As a result of their lightning fast turnaround times, percentage of successful resolutions and high level of support, YooCare continues to impress customers.
Past customer Malcolm Hopkins, Group Marketing Manager with Volvo Squire Furneaux Group, said, “Thank you for all your help in fixing my infected PC, which had a really nasty computer virus, and although it was no easy task in removing it, your team showed patience, understanding, determination and an overall standard of professionalism that you don't come across very often.”
All of the experts at YooCare are trained to the highest standard of pc online services and repair and must pass a number of industry tests and obtain specific certifications, including the Microsoft Certified Systems Engineer and the Microsoft Certified Technology Specialist certifications.
Customers can contact the company via email, phone or live chat to receive the support they need.
In addition to offering a range of services, the company also features an informative YooCare blog and comprehensive malware and virus removal guides.
With no hidden fees, no setup fees and no long-term contracts, YooCare customers can pay as they go and are covered by an unlimited 7-day money back policy.
For more information, visit http://www.YooCare.com.
About YooCare
YooCare provides complete computer care services 24/7 online to protect customers’ computers from security threats, fix PC problems and help them maintain a healthy status. YooSecurity, a security brand of YooCare, is an online security company specializing in virus, spyware and malware removal services, and system optimization and maintenance.