Seattle, WA -- (SBWIRE) -- 07/05/2017 -- The report "Operation & Business Support System Market by OSS Solutions (Network Planning & Design, Service Delivery), BSS Solutions (Product/Service Management, Customer Management, Revenue Management), End-Users and by Geography - Analysis & Forecasts to 2020", The global OSS/BSS market size is estimated to grow from USD 23.95 Billion in 2015 to USD 42.81 Billion by 2020, at an estimated CAGR of 12.3%.

Application of Big data, Machine-to-Machine (M2M), and virtualization by network operators is increasing and hence the demand for the usage of network management services and to manage different critical network operations in organizations has also increased. The network operators continue to move toward Cloud, NFV, and SDN technologies, which can easily manage different and critical network operations. Therefore, managing the number of entities by OSS/BSS will become easier and help operators remain competitive.

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Network planning & design to dominate the OSS market

Network planning & design addresses everything from long term strategic planning down to the detailed design, specification and configuration of equipment. The market, by OSS solution, is estimated to be dominated by network planning & design segment in 2015. The prime reason behind increasing adoption of network planning & design solution is its capability to work and facilitate topological design, network-synthesis, and network-realization, which are the basic requirements of the subscriber and operator.

OSS/BSS Customer Management Solution help enterprises in quick decision making and reduces the customer delivery time, which is considered as the major reason behind the increasing adoption of OSS/BSS market

Customer Management software helps in collecting customer information to increase customer satisfaction and loyalty. This gives businesses clear and complete vision of their clients and customers, and helps frontline staffs make faster and better informed decisions. Customer management software also help these end users to maintain a complex hierarchy to support customer-facing functions, such as Customer Relationship Management (CRM), billing orders, and purchase orders.

North America to dominate the Global OSS/BSS market

North America OSS/BSS market has emerged as the largest market for service assurance solution, especially for the telecom sector in terms of revenues with large-scale implementations in the telecom industry over the past years. Furthermore, North America is still considered an attractive market due to increased 3G/4G mobile deployments, which are driving demand for higher value mobile data services.

The scope of the report covers detailed information regarding major factors influencing the growth of the OSS/BSS market, such as drivers, restraints, challenges, and opportunities. A detailed analysis of the key industry players has been done to provide insights into their business overview, products & services, key strategies, new product launches, mergers & acquisitions, partnerships, agreements, collaborations, and recent developments associated with the OSS/BSS market.

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