Fort Myers, FL -- (SBWIRE) -- 11/17/2015 -- ImageFIRST Fort Myers's devotion to providing the same level of care to their customers as their customers provide to their patients is largely demonstrated through their exceptional customer service. Rather than simply claim that their services are of the highest quality, they reveal it by being remarkable in their operations and processes. Healthcare facilities in the Florida region can depend on the medical laundry specialists to supply them with superb renting, cleaning and delivery of gowns, robes and linens that exceed industry expectations. The company communicates and works with the healthcare centers they serve using a unique customer service approach compared to other regular medical laundry providers.
Everything they do, from sanitizing according to infection prevention standards with the Triple BioShield Protection process and promising soft, comfortable products with their Plush Promise to delivering products in individually sealed packages and ensuring the linens are bright white as part of their 5-Point Product Quality System, is to provide a positive experience for their customers that will, in turn, help enhance patient perception.
Most laundry service companies use typical delivery drivers that have little or no contact with the facility when dropping off laundered uniforms, scrubs and gowns in the Mobile, AL region. At ImageFIRST Fort Myers, that is not the case. Every healthcare facility is assigned a Customer Advocate, who assists with managing inventory and billing, is always available for contact via the phone or the Instant Service App, strives to develop a long-term business relationship and provides Same-Day Linen Rescue for those unpredictably busy days.
To enhance their customer services further, the company partnered with the customer experience consulting firm, The DiJulius Group. Just recently, ImageFIRST was featured on their blog, which shared the unique customer service approaches that are followed in the operations of the company. The blog also noted how a healthcare provider's medical practitioner saved the life of a Customer Advocate thanks to their strong bond of communication. The article can be viewed by visiting the DiJulius Group Blog Page.
ImageFIRST Fort Myers continues to operate their premium medical laundry services with topnotch customer service practices, and they are the go-to source for quality robes, gowns, linens and medical scrubs near Mobile, AL. For more information about their services and processes, please visit their website at http://fort-myers.imagefirst.com.
About ImageFIRST
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.
For more information about ImageFIRST Fort Myers, the cost-effective solution for greater patient satisfaction, please visit http://fort-myers.imagefirst.com/.