PTP Offers Customer Care Training Courses and Masterclasses in Handling Telephone Calls


Loughborough, UK -- (SBWIRE) -- 02/06/2019 -- One of the most reputable training programme providers, PTP offers customer care training courses, and masterclasses in handling telephone calls. Their training courses provide clients with knowledge on one of the most important aspects of customer care: dealing with difficult customers. These courses are tailored according to the needs of the customers.

PTP offers a variety of customer care training courses, including Advanced Customer Service for the Public Sector, Advanced Customer Service for the Tourism, Leisure and Hospitality Industry, Call Centre - Achieving Best Practice and many more. These training courses are offered in an inspirational and interactive manner that helps the clients in developing the skills that create apt customer focus within their team.

PTP is one of the most well-known companies in the UK providing a variety of training programmes to various organisations. Due to their top-notch quality services and competitive prices, the company has gained a massive customer base all across the UK. The organisation has a team of expert professionals who combine their knowledge and expertise to provide their customers with high quality training courses.

Talking about their training courses, one of the representatives from PTP stated, "The main focus of this course is to improve and refresh the skills of those who receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and when availed on-site, involves the delegates receiving live calls and getting instant feedback from the trainer. Anyone looking to get any of our courses can contact us and our team will help you out. "

In addition to customer care training courses, PTP also offers Finance and Planning Training, Management Training, Personal Development Training, Sales Training and many more.

About PTP
PTP provides 100s of 1/2, 1 and 2-day courses in management training, sales training, customer care training, project management training and personal development training. PTP has been exhibiting at the CIPD Exhibition for over 10 years and the latest was a tremendous success. A record for inquiries into management training and sales courses and number of visitors to our stand.

For more information, please visit:

Contact Details:
PTP House,
102 Brook Street Wymeswold, UK, LE12 6TU
Phone: 01509 889632