Richardson, TX -- (SBWIRE) -- 12/09/2011 -- Acclaim Telecom Services, a cloud based IVR solutions http://www.acclaimtelecom.com/ company, announced today that they have been selected by Selex Card Services to enhance their customer support with an improved calling experience.

“Selex was looking for a robust, reliable and scalable solution to provide the highest customer service to our prepaid card customers. We realized that an effective IVR would not only positively increase cardholder experience but also lead to decreased live CSR expense. Acclaim’s IVR has provided us with that solution.” – Jaime J Noyola, Program Manager, Selex Card Services

“We are excited about the new relationship Acclaim Telecom has with Selex,” said James Davis, president of Acclaim Telecom Services. “Cloud based IVR will enable Selex enhanced reporting capabilities and an application that will improve the caller experience through state of the art automation.”

About Selex Card Services
Selex is a leading provider of financial services in the prepaid debit card industry. The reloadable Selex® Visa® Prepaid Debit Card provides a safe, convenient and straightforward way for people to stay in control of their money. Loading cash is easy and free of charge either by direct deposit or at any Money Box location and available for immediate use. This card is issued by First Bank & Trust, Brookings, SD (“FBT”), Member FDIC, pursuant to a license from Visa U.S.A. Inc. Selex® Card Services is a service provider for FBT. Selex® is a registered mark of The Money Store, LP.

About Acclaim Telecom Services, Inc.
Acclaim Telecom is a trusted, professional source of reliable, cost-effective IVR solutions. Founded in 1993, Acclaim Telecom has over 18 years of solid industry experience to support all aspects of IVR implementation, from cost effective IVR hosting http://www.acclaimtelecom.com/ivr-hosting.htm to implementing new IVR speech application designs http://www.acclaimtelecom.com/design-and-development.htm from the ground up.