Madrid, Spain -- (SBWIRE) -- 01/31/2012 -- The Fujitsu Group employs over 170,000 globally, delivering IT products and solutions to customers in more than 70 countries. The company is the world's third largest IT services provider, and number one in Japan. Headquartered in Tokyo, Fujitsu had revenues of 4.5tn yen ($57.6bn, £37bn) for the fiscal year ended 31 March 2011. With such an amazing turnover it is vital for Fujitsu to hang on to their market share.
Support Real S.L is in a similar position with the managing director saying, ‘its one thing acquiring new customers all the time however a huge percentage of any business comes from repeat business from existing customers. Many companies are selling the same products or providing the same service, what separates your company from the next is your customer services.’
Many businesses are asking themselves what is their biggest technology problem right now? Fujitsu’s biggest problem applies to both them and their users. It's working out how we meet the expectation that the 21st century capability that people have at home also exists in the corporate space. The opportunity and the challenge is how we meet that expectation, and how we deliver that productivity improvement promise without compromising privacy of data or data protection legislation - or exposing corporate intellectual property unnecessarily. Support Real S.L is a competitive sales and marketing company that generates new business for their clients. ‘We are always looking for ways to improve our customer service and what better way to do that than to ask our customers themselves.’
Fujitsu comments saying, ‘It's working out how we can say yes, rather than no. But when we say 'yes' were saying 'yes' in a managed, risk-understood way.’ Integration has become ever more critical. Diversity is almost unstoppable. For example, people that chose to ignore cloud computing are now playing very fast catch-up, or no longer exist. Every company needs to be keeping a look out for what's the next big thing in your industry? Managing Director of Support Real S.L commented on this, saying “Of course companies are going to change along with the latest technology revolutions if it makes that company or the way they work, better. Here at Support Real S.L we are expanding due to our dedication to deliver only the highest of standards possible. 2011 has been an incredible year and I cannot wait for 2012, it’s going to be huge for Support Real S.L.”
The last question that always plays on our minds is what's the biggest technology mistake you've ever made - either at work or in your own life? The managing director answers that question saying, ‘I wish I would have educated myself soon about certain technological advancements sooner. There are so many gadgets that can help your business function more efficiently, IF ONLY – is a thought that crosses my mind often – IF ONLY I thought of this sooner that would have saved me so much time. You live you learn and better late than never – these statements a cliché’ and they are clichés’ as they are so true.’
http://www.bbc.co.uk/news/business-16184446