Mandaue, Cebu -- (SBWIRE) -- 07/14/2010 -- 724Care, Inc., a premier provider of business process outsourcing (BPO) services, qualified for, and was granted PEZA registration as an Information Technology Enterprise. 724Care is a cutting-edge Philippines call center, with two facilities located in Cebu.
The Philippine Economic Zone Authority (PEZA) is an agency overseen by the Philippine government. Associated with the Department of Trade and Industry, PEZA is a trusted organization by local businesses and foreign chambers of commerce in the Philippines.
PEZA promotes investments, offers assistance, administers registrations and provides incentives to businesses and investors to accelerate the growth of the Philippine IT sector. Statistically, 70% of total revenues from IT service activities are derived from clients abroad. Information Technology companies are attended to by the PEZA Head Office, located in Metro Manila, the National Capital Region.
724Care, as a registered IT Enterprise with PEZA, is granted an Income Tax Holiday incentives. This allows 724Care to enjoy added profitability during a period of growth and development, serving national and international clients.
The combined 724Care Philippines call center facilities cater to various corporate client BPO services, provided by 300 highly-trained customer support agents with a capacity to grow to 800 web enabled workstations. These extensively trained agents provide a range of inbound and outbound call center services including appointment setting, market surveys, customer retention, client acquisition, mail follow-up and receivables management. 724Care’s Certain-T inbound solutions now include order taking, booking and reservations, live web chat, toll-free customer service, direct response and infomercial lines, e-mail services, event registration, live receptionist, help desk support and emergency call center lines.
Nikolai Boutvine, CEO states, “We are extremely pleased with the new approval from PEZA, and this means 724Care is now a registered Information Technology Enterprize. We can be extremely competitive with our pricing by taking advantage of low tax rates for PEZA enterprises. Our plans to hire up to 400 people to fill existing client needs will stimulate rapid growth within the company, and increase our capabilities as an international service corporation.”
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