Prosyn Ltd has updated their systems to use ConnectWise CRM ticketing systems and PSA business automation to better manage and support client accounts, including expanded initiatives.
San Francisco, CA -- (SBWIRE) -- 12/03/2014 -- IT is integral to every business in the twenty-first century, but in the age of big data, IT is becoming more complex and more difficult to manage without the benefit of a great deal of expertise. Getting that expertise within an SME can be cripplingly expensive, but not having it can stunt business growth. Thankfully, IT support consultancy Prosyn Ltd offers peerless IT support in the City of London for tomorrow's multinationals. They have just completed an overhaul of their internal systems and have used this as a platform to expand the services they can offer.
Their IT support services now has ConnectWise CRM ticket management and PSA business automation to offer a fuller and more robust support network to clients. In addition to that, Prosyn are launching Cloud London 365 to offer advice on the latest cutting edge cloud storage solutions, and IT Support London 365 offering emergency call-out services.
They have also updated their own website with a new front-end, making information more accessible than ever, including case studies of work with previous clients, free consultation booking and a downloadable IT Planner to help businesses set up for success.
A spokesperson for Prosyn Ltd explained, "We are thrilled to have been successful enough with our business where we are able to undertake a full overhaul of our core systems to offer the very best service available anywhere. We are future-proofed, and this robustness is allowing us to expand our services even more, to bring cloud support and emergency support to existing and new clients. The overhaul of our website is the final stage in this process and allows us to provide a new perspective to match our new approach."
About Prosyn Ltd
Prosyn Ltd. is a London-based IT support company, offering outsourced computer support and a range of specialist IT services to businesses in the UK, including network services, online backup services and VOIP internet phones. They provide small business IT support in London for company owners who are frustrated with the ever increasing cost of IT within their business. Founded in 2002 by MD Roy Castleman, the company now serves dozens of small and medium sized business, predominantly in the City of London.
For more information please visit: http://www.prosyn.co.uk/