Customer Research Technology Ltd

CRT Viewpoint Now Offers Advanced Approach for Capturing Feedback from Customers


Coventry, UK -- (SBWIRE) -- 02/20/2015 -- CRT Viewpoint now offers an advanced approach for capturing feedback from customers. The company helps to obtain the accurate feedback from customers on behalf of the company. Their accurate customer feedback helps companies to develop better business strategies. CRT manages every aspect of the customer experience program and thus ensures the customers get a quick ROI. They offer a comprehensive range of analytical tools such as free text and sentiment analysis, live alerts, interactive multi-level dashboards, real time reporting, and more. The company devises individual customer feedback programs for their client so that the client gets only effective and accurate customer feedback that they can use for further improving their business or adding some new features in their services and products.

CRT Viewpoint uses a unique customer survey system for conducting effective surveys. Some of the channels that they offer include customer survey kiosks, survey tables, web-based surveys, paper survey, telephone surveys, and SMS Text Messaging Surveys.

Talking more about their customer feedback services, one of their representatives stated, "We can manage every aspect of your customer experience programme, ensuring you get a fast return on your investment. We have a full range of exciting analytical tools for free text and sentiment analysis, interactive multi-level dashboards, live-alerts and almost unlimited real-time reporting and insight capabilities. Many of our customers engage with us using our fully-managed services, whilst others like to be more hands on with our ViewPoint customer feedback platform. The key is that we design the right solution for you and your organisation."

About CRT
CRT is one of the leading providers of real time customer feedback in UK. They provide full range of services and support through their research experts so that companies can manage their interactive surveys through multiple feedback channels including survey tables, mobile/SMS, survey kiosks, online surveys and other modes. They also provide customer satisfaction surveys, visitor feedback, and patients experience surveys.

For more information, please visit

Contact Information:
Address: Orchard Court 2
Binley Business Park
Harry Weston Road
Contact: Tel: 02476 608830
Fax: 02476 608831