Albany, NY -- (SBWIRE) -- 03/10/2015 -- Telecom operators are under persistent pressure to manage capital expenditures related with network deployment and to reduce network operating costs. Managed services providers help network operators realize those goals. The next stage in evolution is to outsource value-added services including content, commerce, and next generation communication services. This is a key development as network operators are poised to lose revenue and margins both do to marginalization of bearer services (voice and data both) and the need for value-added service (VAS) applications.

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We continue to see top players such as Ericsson, Huawei, and Nokia Siemens Networks dominate the market and remain committed to provide managed services. However, their dominance is threatened by disintermediating technologies such as Network Function Virtualization (NFV) and Software Defined Networks (SDN). At the same time, NFV and SDN are both excellent opportunities for managed service providers to solidify their roles with network operators.

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This research provides insights into the current and future state of telecom managed services with a view into the anticipated marketplace through 2019. This report provides the reader with an understanding of the telecom managed service market landscape including market direction, core deliverables, significant players, cloud computing trends for managed service, key technologies, cost-benefit advantages over self-managed solutions, and market positioning.

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To complement this research, the purchaser of this report is entitled to also receive any (one) currently available Mind Commerce telecom report at no additional charge. Company-wide license purchasers are entitled to up to three (3) currently available Mind Commerce next generation telecom and/or value added services reports at no additional charge.

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Target Audience:

Datacenter companies
Cloud hosting companies
Telecom network operators
Managed services providers
Application developers and ASP
Network integration companies
Network infrastructure providers
Virtualization and SDN companies

Companies in Report:

Aircel
Alcatel Lucent
Amdocs
Apple
Aricent
Bharti Airtel
ByteMobile
CenturyLink
Cisco
Comarch
Dropbox
EMC
Ericcson
Flickr
Fujitsu
Huawei
IBM
Idea Cellular
Intrado
Lockheed Martin
Microsoft
MTN Nigeria
NeuStar
Nict
Nokia Siemens Networks
Open Networking
Rackspace
Reliance Communications
Salmat
Saudi Telecom Company
Sistema Shyam
Syniverse
TCS
Tech Mahindra
Tele2 Netherlands
Telecom Asia
Telefónica
Telstra
T-Mobile Netherlands
TNS
Vodafone
Zain Bahrain
Zayo
ZTE

Table of Contents:

1.0 EXECUTIVE SUMMARY 5

2.0 MANAGED SERVICES OVERVIEW 8
2.1 TYPES OF TELECOM SERVICES 9
2.1.1 TECHNICAL SERVICES 9
2.1.2 PROFESSIONAL SERVICES 10
2.1.3 MANAGED SERVICES 12
2.2 MANAGED SERVICES TYPES 13
2.2.1 MANAGED INFRASTRUCTURE SERVICES 13
2.2.2 MANAGED CONTENT SERVICES 17
2.2.3 MANAGED COMMUNICATION SERVICES 18
2.2.4 MANAGED APPLICATION SERVICES 18
2.2.5 MANAGED DATA AND INFORMATION 18
2.2.6 MANAGED SECURITY 19
2.2.7 MANAGED STORAGE 20

3.0 MANAGES SERVICES BUSINESS DRIVERS 21
3.1 EXPENDITURE REDUCTION AND MANAGEMENT 22
3.1.1 OPERATIONAL EXPENSE MANAGEMENT 22
3.1.2 CAPITAL EXPENDITURE MANAGEMENT 23
3.2 BENEFITS TO THE NETWORK OPERATOR 23
3.2.1 FOCUS ON CORE COMPETENCIES 23
3.2.2 FINANCIAL CONSIDERATIONS 24
3.2.3 OPERATIONAL BENEFITS 26
3.3 INTERMEDIATION SERVICES 26
3.3.1 MEDIATION AND BROKERING SERVICES 27

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