Releases New Live Chat Software Vertical

Live Chat Software has been added to the’s large number of verticals hoping to help businesses discover which live chat software fits best for their needs.


San Francisco, CA -- (SBWIRE) -- 04/15/2015 -- (TBC) released a new vertical, Live Chat Software, to their already wide variety of verticals. This new vertical features companies like Zendesk, LivePerson, and Olark.

Many businesses are struggling to engage with customers as they are visiting their online stores hence, the TBC review team felt that this vertical would be beneficial for businesses seeking a live chat software.

Live chat has helped businesses from various different industries engage with their customers online to help answer questions and close sales. Live chat software companies differ in what they offer but you can expect to see some features like chat/site analytics, triggers, and cobrowsing.

"The more information, facts, and reviews that we can provide for certain industries, the better," said TBC Content Manager Jordan Zornes. "The criteria that we decide on is unbiased and are points and features that each company reviews have or should have."

TBC is a base for businesses and individuals to find facts and unbiased information about the companies they are interested in.

The following criterion were created by the review team at TBC for the web conferencing vertical:

- Price
- Free Trials
- Analytics
- Triggers
- Customization
- Cobrowsing
- Video Chat
- Expert Score
- User Score

TBC ranks each criteria point listed above and gives it a score between 1 and 10, 1 being the lowest and 10 being the highest. Review experts from TBC combine an average score from user reviews and use the expert review score as well. Then they will perform a weighted average analysis to see which companies come out on top.

User scores are an integral part of what makes TBC an excellent review site. Individuals and businesses that go to can expect to read real reviews from real consumers.

"We know that users of our website will be better off reading reviews from our experts, and users before making a decision," Zornes said. "People that visit TBC can always expect to find companies that are ranked by experts and reviewed by customers."

About helps businesses and individuals make better, more informed decisions with what they are purchasing whether it is an individual product or service. TBC creates unbiased criteria to rank and score these live chat software companies so that businesses don't waste time doing research on what the best solutions is.

If you are looking for live chat software for your business then make sure you visit to see which companies have come out on top according to the TBC review team and user reviews.

For more information regarding live chat software companies or websites visit