East Granby, CT -- (SBWIRE) -- 04/20/2015 -- Order fulfillment requires accurate picking. Reducing the time it takes to get an order to a customer's home and replenish its stores is every company's desire, but while faster fulfillment and small order sizes make customers, and store managers happy, faster fulfillment comes at a cost reported Russ Meller in Supply Chain 24/7. The bar has been raised. Almost every company is working to reduce the time it takes to get an order to a customer's home or to its stores. They are following Amazon's lead in offering next-day, and even same-day delivery. A recent survey showed that 65 percent of buyers want next-day delivery. And another survey showed that 24 percent of online buyers said same-day delivery was important to them.
This topic was recently reviewed in Picking Perfection, sponsored by Pcdata USA. All of this is putting pressure on retailers as well as industrial distributors to rev up their cycle times for fast, faster, and fastest fulfillment times compared to their competitors. While Amazon is in the news, this is not just an e-commerce arms race. Companies are moving faster to replenish their stores too, in order to keep less inventory at each retail location and cut inventory across the entire network. It is not just cycle and fulfillment times that are changing; there has also been a fundamental change in the profile of those orders being fulfilled. E-commerce orders are typically one to two items. Store replenishment order profiles are also getting smaller, and are beginning to resemble e-commerce orders, as stores receive cartons and mixed cartons several times a week rather than pallets and mixed pallets less frequently. One specialty retail client now carries only a single unit of its slowest-moving products on its retail shelves, which is a case for Inventory overage. The speed of order fulfillment may not be at the cost of accurate order fulfillment.
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Pcdata USA's Pick-to-light systems are part of a lean process, offering shorter throughput, fewer errors, and significant cost savings; the results: increase customer satisfaction, increase ability to supply products, and process transparency. Traditional picking methods are one of highest expenses when operating a warehouse. Pcdata USA lowers that cost through leading edge Pick-to-light systems. Unlike implementation products, the easy installation solution is resulting in huge product growth throughout North America.
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