Khaos Control

Multi-Channel Software Specialist KHAOS Control Launches Brand New Support Website

New website gives company's customers easier, faster access to support and development tickets, along with direct channel to support experts, KHAOS Control reports

 

Grantham, Lincolnshire -- (SBWIRE) -- 05/11/2015 -- KHAOS Control, the producer of an industry-leading multi-channel business software package, announced the launch of a brand-new support website for customers. The new support website gives KHAOS Control users instant access to up-to-the-minute support tickets and development status reports, improving transparency and support responsiveness. Existing KHAOS Control customers have already been provided with login credentials for the new support website, and new customers will receive them as part of the sign-on process.

"After a lot of hard work behind the scenes, we're happy to announce the launch of our brand new support site," KHAOS Control representative Mike Cockfield stated, "It's now even easier than before for our valued customers to get in touch with our expert, diligent support specialists. Furthermore, customers now enjoy faster, more transparent access to the status of their support issues and development requests."

While the rise of the Internet has created unprecedented new opportunities for retailers, wholesalers, and others who move physical goods, it has also introduced plenty of new challenges. One of the most pressing of these for many companies is the question of how to keep inventories and shipping activities in sync across a range of possible outlets. Many companies today, for example, sell their products through a number of online storefronts simultaneously, like eBay, the Amazon Marketplace, and a proprietary e-commerce site.

The popular, highly regarded KHAOS Control software system addresses this challenge and many more. Designed specifically to accommodate the modern, multi-channel, online-oriented product-sales environment, it does away with a whole slew of common problems, freeing up resources for more productive uses.

The KHAOS Control multi channel inventory management software, for example, keeps automatic tabs on inventory levels, even taking care of the necessary details when a sale through one channel means that stock no longer exists to supply others. It handles the automatic importation and aggregation of orders from these disparate sites, allowing workers to deal with a single, regular interface instead of hopping from one to the next as orders arrive across different channels.

In doing so, the KHAOS Control system also automatically provides a clear, overall view of all purchasing, sales, and fulfillment activity across all the active channels. That allows for easier, more productive management and strategic planning, while improving efficiency and regular effectiveness.

The brand new KHAOS Control support website is already making this highly regarded system even more satisfying to take advantage of. In addition to providing easier access to ticket status and updates on development progress, it allows for simpler, more direct communication with KHAOS Control support experts. The already full-featured new support website will also be further updated and enhanced in the coming months.

About KHAOS Control
Helping clients thrive in the complex, modern product sales environment, KHAOS Control deftly spans multiple channels with a full range of integrated functionality, from stock control and purchasing tools to CRM and invoice management.