The Soul of Enterprise: Business in the Knowledge Economy Will Feature Customer Experience Expert, Brad Smith


Phoenix, AZ -- (SBWIRE) -- 05/22/2015 -- On Friday, May 22, 2015 The Soul of Enterprise: Business in the Knowledge Economy will feature a guest, Brad Smith, Global EVP of Customer Experience for Sage. Brad is responsible for developing all aspects of the Sage customer experience from product design to the invoice experience and all points in between.

He brings more than 20 years of leadership in web consumer, enterprise software, and communication service provider industries. Prior to joining Sage, Brad was the Global Vice President of Customer Experience with Yahoo and also lead global Customer Experience and Online Support for Symantec.

Earlier in his career he lead global support and service functions for Oracle, Openwave, Verisign. He grew up in Florida and In his early 20's he managed a small 20 person flight school using Peachtree accounting software before joining NASA's Space Shuttle launch team for 8 years.

"I am honored to have Brad appear on the show, he is a proven expert in customer experience," said Ron Baker, co-host of The Soul of Enterprise (TSOE).

"I am clearly biased having worked with Brad for the past three years. He and I have had many great conversations about business and delivering on value to customers. He is hands down, one of the smartest people I have ever met. Hey, he was a rocket scientist, what do you expect." said Ed Kless, Baker's co-host on TSOE.

About The Soul of Enterprise: Business in the Knowledge Economy
The Soul of Enterprise is broadcast live on Fridays at 1pm PT on the VoiceAmerica Business Channel. It champions the insight that wealth is created by intellectual capital, a product of the inexhaustible human spirit. Wealth is above all an accumulation of possibilities. These possibilities lie hidden in the womb of the future, waiting to be discovered by human imagination, ingenuity, and creativity. It is manifested in free enterprises dedicated to the service of others. Tune in to The Soul of Enterprise, with Ron Baker and Ed Kless. For more information about TSOE, please visit http://www.VeraSage.com/TSOE.

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