Family-owned business awarded 5 out of 5 stars in three vital areas to beat out all competitors in the UK
Bridgnorth, Shropshire -- (SBWIRE) -- 06/10/2015 -- StinkyInk.com, The UK's Top Rated Ink Cartridge Supplier, recently announced they'd been named the best 3rd party supplier of ink cartridges in the UK by Which? Magazine readers. The magazine readers awarded the family-run business 5 out of 5 stars in value for money, text print quality and ease of use.
Says company spokesman John Sollars, "These excellent results, in addition to ratings on print quality for colors and photos, they gave us an overall rating of 87%, higher than all of our competitors across the UK, a fantastic achievement our team is chuffed about." Sollars goes on to say great customer service has always been the hallmark upon which all their decisions are based. "We have a number of features that make our business stand out, from our industry leading money back guarantee to our huge product line, but they all come back to keeping the customer satisfied."
Fast turn around is another feature keeping their client base happy, states Sollars. "We offer a free, fast delivery and we promise to resolve any queries within one working day - often quicker. This makes a big difference to the small and large business who depend on us to get their supplies to them in a hurry and under budget"
Today's consumers are also very concerned with the environment, according to Sollars. For this reason, StinkyInk.com takes the opportunity to help the environment with freepost labels for recycling empty cartridges, so they don't end up in land-fills.
Excellent customer service also means providing customers with someone they can talk with immediately, either online or on the phone. "We offer a knowledgeable, well trained staff who can give advice on any printing queries via Twitter, live webchat, email and phone. This has gained us the Investors in People award, too. We're not one to toot our own horn, but we've found the recipe for doing things right and the public is really responding. Truly, it's all about the pillars of fantastic customer service, great value and treating customers like friends."
StinkyInk.com supplies toner and ink cartridges for every make and model of printer, carrying over 4,200 products. Established in 2002, the family-run business remains committed to caring for its customers, staff and the community. The company prides itself on their unrivaled money back guarantee, stating their customers will love every order from Stinkyink. If there's a problem, customers are covered for a huge 12 months after receiving their item, and can choose between a free replacement or a full refund.