In an industry where customer disappointment and frustration are far too common, results show value and impact of company's commitment to top-quality customer service, Money Boat reports
London, UK -- (SBWIRE) -- 07/15/2015 -- Money Boat announced that the company has built up and maintained an impressive 97% customer satisfaction rate since launching its lending service at Moneyboat.co.uk. A fast-growing newcomer to the United Kingdom's lending industry, Money Boat's strong emphasis on top-quality customer service has made it a favourite among those seeking easy, convenient short-term loans. In addition to an excellent 97% rate of client satisfaction, Money Boat has also compiled an industry-leading 4.7-star review average at http://www.ReviewCentre.com
"We begin every single day with one thing in mind: Providing customer service that no other company in the industry can hope to match," Money Boat representative Nick Krauspe said, "We're proud to say that drive has produced a 97% rate of customer satisfaction since we launched, an outstanding measure in any industry. Far from resting on our laurels, we're determined to work even harder to prove that getting a short-term loan does not mean having to accept the unimpressive service that so often characterises our competitors."
A relatively new fact of everyday life in the United Kingdom, the short-term lending industry has grown significantly in recent years, in spite of the tightened licensing requirements on the part of the country's Financial Conduct Authority (FCA). Despite more people than ever taking advantage of such services, the industry has developed a markedly tainted reputation in many quarters, with the now defunct Office of Fair Trading pointing out a range of "deep-rooted problems" in a scorching 2013 report.
One of the newest entrants to the industry, Money Boat was established to help improve this checkered record. After studying the many failures among existing lenders that had produced such a problematic history, Money Boat's founders committed the new lending company to providing customer service of a level that had never before been available from competitors.
Even in the short time that Money Boat has been in business, that founding philosophy has amply proved its worth. The company's 97% customer satisfaction rate would stand out in any U.K. industry and does so even more in the short-term lending sphere, where such figures are traditionally among the lowest of all. The 4.7-star average customer rating the company has compiled has likewise made major waves in the industry, with few competitors coming near that impressive mark.
In addition to consistently providing customer service that goes far beyond industry norms, Money Boat excels in a number of other important ways. Its interest rates, for example, are often below those obtainable from similar sources, making it a more affordable way to get short-term financing directly from a lender in the United Kingdom.
Those interested in learning more about the company that is shaking up the industry is such positive ways can do so at moneyboat.co.uk
About Money Boat
Pointedly straying from the often-unfortunate norms of the short-term lending industry, U.K.-based, customer-service-focused Money Boat offers up easy, convenient, direct access to cash at competitive rates, earning a 97% customer satisfaction rate in the process.