Scottsdale, AZ -- (SBWIRE) -- 12/17/2010 -- Breezecom has recently concluded a training program for its employees designed for achieving excellence in technical operations. The training was imparted by a dedicated specialist team of trainers who have the knowledge, skills and experience to wholesale voice aggregation/transit/termination.

Speaking about the need of regular training programmes for the employees in telecom services, a senior executive of the companies said, “This is a rapidly changing field where a hot pot technology of today can become the next day. So it becomes necessary to keep your employees upgraded. The other objective is to incorporate the best processes in technical operations to minimize the chances of any goof up.”

In the VoIP services, there is significant pressure on the organizations to deliver top-notch services within cost constraints. The training programmes draw upon skills, techniques and expertise of the trainers acquired through years of experience. The trainers deploy fit for purpose yet flexible methodology supported by leading tools and techniques to manage all technical operations effectively and efficiently.

Laying stress on the importance of good governance for achieving excellence in technical operations, the HR Manager of Breezecom commented, “Establishing effective governance with clear roles, accountabilities and responsibilities is imperative for excellent operations, whether technical or other. We enable effective supervision which results in quality of operations.”

About Breezecom
Breezecom is a global VoIP service provider with over 450 interconnects across the world, and specializing in the Indian sub-continent and the Middle Eastern regions. Their international wholesale VoIP network is based on Genband (formerly Nextone) platform, offering robust quality and unmatched ASR, ACD, and PDD.

Contact Information

Breezecom
E-mail: topr@breezecom.biz
Website: http://www.breezecom.biz/