Kansas City, MO -- (SBWIRE) -- 02/10/2011 -- Employee engagement is hugely important in the healthcare industry. With loads of paperwork, EMR transitions, industry overhauls, an endless stream of patients, new emphasis on customer service and a daily influence on matters of life or death, it is vital that healthcare workers be passionately plugged into their work.

Kellie Eisenhauer is a human resources expert at (e)Merge. “Employees who are highly engaged are excited, enthusiastic, focused on their work, emotionally and mentally involved with their company, highly productive, not easily distracted. That energy and momentum is critical for optimum business success.”

Research published in a 1999 Harvard Business Review demonstrated that people excel at jobs that interest them deeply, more than at jobs that their education, skills or experience might suggest are perfect fits for them.

“This is why we sift through a practice’s employees, making sure they are in the right job role,” says Eisenhauer. “If an employee is not engaged, it may not be that they are a bad employee, they’re just not a fit for that particular occupation. If they are put in a position where they can be passionate about their work, it will benefit them and their employer.”

Jamie Verkamp is Director of Growth and Development at (e)Merge. “Many of our clients see it as a daunting task to tackle issues like these that are more human resources-related. They are often surprised and impressed by how quickly we can evaluate their staff and implement necessary, positive change.”

About (e)Merge
(e)Merge is a medical growth consulting firm specializing in providing innovative, patient-centric marketing initiatives and medical mystery shopping services that enhance patient experiences to increase referrals. Programs are designed to strategically achieve sustained patient volume growth for medical practices and health organizations. Call 877-362-6584 or visit emergewithus.com for more information.