Kansas City, MO -- (SBWIRE) -- 03/16/2011 -- Jamie Verkamp, Managing Partner at (e)Merge MD, speaks on improving the patient experience to increase referral volumes, how to communicate your current practice resources to attract the new generation of patients and how healthcare leaders should utilize social media to boost their bottom line. Last month, she added four new topics to her repertoire:

• Patient Engagement: What it Means to You in Becoming an ACO
• Why Smart Employees underperform and Seven Hiring Hazards to Avoid
• Becoming an Employer of Choice: Attracting & Retaining the Very Best People
• Are Your Managers on Track to Deliver? Diagnosing Critical Management Derailers

“We’ve gotten very good feedback so far. Patient experience has really become a differentiating factor for healthcare and has become a focus for many of the organizations we speak to,” says Verkamp.

Janet McLaughlin participated in a 2010 session. “It gave me something positive and concrete to take back to my clients. They are being hammered on the reimbursement end and there are limits to what we can do to improve in that area these days. Her approach is something they can do to maintain and expand their market share.”

Verkamp currently speaks at over 30 events each year and has seen demand increase for 2011/2012. For more information, contact Linsey at Linsey@emergewithus.com call 816-326-8464 or visit http://emergewithus.com/book-a-speaker/.