Chennai, Tamil Nadu -- (SBWIRE) --06/14/2011 -- The importance of filing systems, to categorize and keep records for easy retrieval, cannot be stressed. A well organized system would contribute significantly to improve performance, productivity and profitability in no small measure. Filing enables the collection of all information pertaining to a subject into a single folder, share it with the people who are responsible for it and store it for continued operations on the subject. When the life cycle of the file is completed, it could be indexed and stored for future references, which is an important integral part of continuity in business.

A file borrowed by an authorized user without a record is equivalent to a file, data lost until it is returned safely to the cabinet. Some files would contain highly confidential matters that would require restrictive circulation. Various files would contain data on various subjects, which should be marked for easy recognition. A file list displayed in chronological, subject or alphabetical order would allow others in the office to access or seek permission to access those files for their work.

Explaining the features of the 'e-Cabinet', Mr. Beracah John Martyn, Marketing Director at iCube Office said, "The system also has the facility to record the decision making process in the form of noting and also save amendments to drafts in the form of multiple versions. A file movement Register would indicate the current location of the file, such as another user or store. When the file is moved to archives, it can be searched and retrieved." A file once created and a record in any format once stored cannot be edited or deleted. A file can be accessed only by the creator of the file and the users who are given permission.

Mr. Martyn added that the application is available as a client server, installable version for businesses who would like to manage their documents privately. A cloud based version is available integrated with 'iCube Office' for subscribers.

Customer contact handling has been made easier. By entering the customer reference number on the website, a Customer can straightaway access his accounts executive through a video/voice/live chat window. All correspondences and documents exchanged between the two would also be retrieved instantaneously and displayed together on both computers. If the executive is not available, the customer will be redirected to the next in charge. This has been envisaged as a money and time saving solution for both the business and the customer.

'iCube Office' has everything our competitions have and also what they do not have” said Mr. Martyn. Spending about $1 per user for one month would ensure that businesses can have a secured server managed by professionals in Secured data centers located in North America, UK or Europe, complying to stringent laws.