Renegade Transport LLC

Renegades with a Cause: From Coast to Coast, Oklahoma-Based Transport Company Resurrects the Real Meaning of Customer Service

Renegade Transport is Revolutionizing the Transport Industry with “A Different Attitude, A Better Service”


Duncan, OK -- (SBWIRE) -- 05/10/2016 -- For most, a name like "Renegade" conjures up images of outlaws or rebels. For Robert Anderson and Steve Woods, the founders of Renegade Transport, the name Renegade has a different meaning. Departure from the status quo. Going against traditional thinking.

"In this age of 'self-serve', solid customer service seems to be a thing of the past," reflected owner Robert Anderson. "Think about it. How many times have you called a service provider in hopes of purchasing their services, only to feel like your call was an interruption to what they were doing?"

There are a myriad of other scenarios that Robert's example alludes to. Many have found themselves walking into a retail store to make a purchase and found out the merchants really don't care about the customer's interest in their product. Or perhaps there ends up being an issue with a company's product and the customer learns that all the business wanted was money and has no intention of retaining a loyal patron or proving that their establishment is built on ethical practices. Sadly, these kinds of scenarios are becoming the trend in many industries today. They overlook the simple secret to a successful business: plain old customer service. It's what everyone wants. It's simple to provide and yet is becoming increasingly more and more difficult to find.

Donna Taylor, a manager at Renegade, weighed in on how Renegade dares to be different: "Paving their way back into what customer service used to mean is what makes Renegade Transport such a, well, renegade. "Renegade" is more than a name; it exemplifies Robert and Steve's determined departure from the status quo by making customer service the foundation of their business. That's what they mean when Robert and Steve say: "A different attitude, a better service."

About Renegade Transport, LLC
Based in Duncan, Oklahoma, Renegade Transport, LLC, operates a fleet of one-ton pickup trucks used to transport a wide variety of light- and medium-duty trailers including, but not limited to, horse/livestock trailers, cargo trailers, utility trailers, travel trailers, boat trailers, portable silos, portable towers and recreational equipment. While the focus of Renegade Transport is to provide excellent customer service delivering from manufacturers to dealers across the United States and Canada, the company often delivers directly to the retail customer.