Sanford, NC -- (SBWIRE) -- 08/19/2016 -- The RenegadeWorks reputation management software for business is particularly beneficial for service-based businesses that rely on online reviews and customer referrals, such has hotels, dentists, doctors and car dealers. Time is a business owner's greatest asset and it automates reputation management, while delivering a personal experience to customers.
"RenegadeWorks helps small businesses put their most important asset first – their customers," said Welke. "By working to understand each customer experience on a personal level, RenegadeWorks allows business owners and managers to follow up with their customers in a personal way."
The firm's software provides business owners with an all-in-one solution to acquire new customers, fuel client retention and manage reputations. It segments customers based on their overall experience with an individual business. Companies can gather customer data and feedback to generate more authentic reviews and customer referrals. Those employing the company's software have access to powerful online review monitoring 24/7.
RenegadeWorks referral marketing software for business is specially designed to motivate customers to respond and share their experience, provide automatic follow-ups, generate referrals, and reward customers through referral incentives. The software captures email addresses that can be exported for follow-up.
Reputation management is a critical element that's based on customer perception. Compliments and complaints are typically aired online for all to see – the modern version of word-of-mouth advertising. Comments must be dealt with swiftly and decisively to ensure there's no loss of credibility. In today's business climate, sales are fueled by customer relationships, overall experience, and the customer's perception of a company's responsiveness.
RenegadeWorks software is specially designed to motivate customers to respond and share their experience. The software enables business owners and entrepreneurs to reach customer bases that might otherwise be overlooked. The software functions as a full-time advocate for the individual enterprise and enables companies to monitor customer trends.
The new software module for referral marketing and reputation management software offers business owners an effective and automated way to retain existing customers, obtain new clients, and identify any areas of concern. The free demo of the newest innovation by RenegadeWorks provides service-oriented businesses with the opportunity to view how the software can aid in building profitable and ongoing customer relationships.
RenegadeWorks combines customer feedback, online reputation management, customer referrals and other tools to drive new and repeat business. The software allows businesses to build a new customer database or upload their own. This customer data can then be used to gather feedback on the customer experience, generate more real online reviews and customer referrals. This is combined with powerful reporting and 24/7 online review monitoring.