Land O' Lakes, FL -- (SBWIRE) -- 09/28/2017 -- When business leaders seek to optimize their processes within the retail industry, they turn to RPE Solutions. Harnessing the experiences of their consultants and solution experts, RPE Solutions develops strategies, processes, and IT solutions for retailers across North America to optimize the supply chain. Supporting their expertise in point of sale systems for retail, RPE Solutions has honed in on the importance of POS Quality Assurance (QA) in one of their newest white papers.
The white paper specifically addresses the benefits of including end users (such as store associates and customers) in the QA process to improve the shopping experience. RPE Solutions goes into detail on how pivotal Quality Assurance is in the testing process to ensure business requirements are met, and applications perform correctly.
As readers move through the white paper, they will also learn how every business employs different retail point of sale solutions, so even if the end user knows how one system works, it could be different elsewhere. User experience is further perplexed when there is a lack of standards with each device.
Ultimately, while most retailers are only looking at their POS Quality Assurance from an internal point of view, there are many benefits involved when taking the customer perspective. RPE Solutions, a thought leader in retail consulting, believes once the customer experience is taken into account the shopping experience will be markedly increased.
Retailers interested in learning more about RPE Solutions and the services they provide can find more information on their website http://www.rpesolutions.com/.
About RPE Solutions
In today's changing retail landscape, RPE consultants and IT solutions experts utilize years of experience to help retailers improve the customer engagement, increase sales and improve profitability. A leading retail consulting firm established in 1999, RPE's innovative services include business process improvement, package selection, strategic IT planning and systems implementation.