Scottsdale, AZ -- (SBWIRE) -- 03/23/2015 -- Phoenix area business owners, Tom and Barb Kissane, were awarded the Most Professional Servicer Award during the 2015 Appliance Service Training Institute's (ASTI) national convention in February. The Kissane's business, Tiger Mechanical, was selected for one of the four awards presented to competitors nationwide. Nominees were judged on the professional presentation of their company, including technician uniform, service vehicle, and web presence.
The ASTI, hosted by the United Servicers Association (USA), is the largest event of its kind, drawing 1,500 appliance repair professionals annually. Participants from around the US and Canada gather for classes in business management, marketing, and appliance repair. The Kissanes received the award in the 3-5 Man Appliance Repair Company category during the USA's Awards Banquet on Tuesday, February 10th, 2015.
"Professionalism is extremely important to us," says Tom Kissane. Both Tom and Barb are United State Marine Corps veterans with active duty service in the 1980's. "We hold ourselves and our employees to the highest professional standards, including uniform presentation, grooming, vehicle organization and cleanliness, and attitude. We treat every customer's home with the respect and courtesy we'd expect to receive; integrity is very important to us," says Tom.
You've likely seen Tiger Mechanical throughout Maricopa County in their fully branded service vehicles, which include a tiger theme wrap and the logoed tiger character. "We've branded our service vehicles to standout, but the real value is what's inside. We fully stock our vehicles with the most commonly failed parts so we can offer fast turnaround time," says Tom. The company's goal is to set a higher professional standard in the appliance industry. "We want to earn our customer's business through great service and technical expertise."
Tiger Mechanical extends their quality of service to the Internet. At TigerMechanical.net, customers can find easy-to-use schedule service forms, repair pricing and warranty information, as well as articles about common repair problems. "Our goal is to build a brand our customers will recognize and trust." The Tiger Mechanical fleet includes four factory authorized technicians with training on leading brands including Bosch, Thermador, Viking, and more.
About Tiger Mechanical
Tiger Mechanical is a family owned and operated company serving Phoenix, Scottsdale, Gilbert, Mesa, Chandler, and surrounding areas. As part of their customer service experience, Tiger Mechanical provides same day or next day service with a 3 year warranty on parts and 1 year warranty on labor. Tiger Mechanical has an A+ rating from the Better Business Bureau and holds the 2014 Angie's List Super Service Award.
For more information about Tiger Mechanical, visit their website