Portland, OR -- (SBWIRE) -- 09/22/2017 -- Service Delivery Automation Market Report, published by Allied Market Research, forecasts that the global service delivery automation market size was valued at $620 million in 2015, and is projected to reach $6,752 million by 2022, growing at a CAGR of 25.7% from 2016 to 2022.

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Manufacturing is expected to grow at the highest CAGR during the forecast period. In the manufacturing industry, large amount of data is generated on the operation and shop floor, which needs to be analyzed to improve the quality, accuracy, and delivery time. By automating the service delivery, the data can be accessed continuously for performing predictive analysis to identify relationships and patterns among various processes and associated factors to recognize and enhance those factors that have the largest impact on the output.

The global market for service delivery automation industry was valued at $620 million in 2015, and is estimated to grow at a CAGR of 25.7% to reach $6,752 million by 2022. The market is driven by enhanced productivity & reduced cycle time, advanced process analytics, improved quality, accuracy and compliance, and efficiency & cost reduction. However, the market growth is restrained due to high monetary expenses for the initial implementation in developed as well as developing countries.

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Key findings of the Service Delivery Automation Market:

- Small and medium enterprises (SMEs) segment accounted for the highest share of the service delivery automation market in 2015, growing at a CAGR of 26.8%.

- North America was the highest revenue-generating segment in 2015, valued at $281 million.

- Asia-Pacific dominated the market in terms of growth in 2014, and is projected to continue its dominance during the forecast period.

- U.S. was leading in terms of spending on service delivery automation market in 2014. In addition, India, China, and other emerging markets are projected to provide significant opportunities for major players.

Key players profiled in the report are IBM Corporation, UiPath SRL, IPsoft, blueprism, Xerox Corporation, Nice Systems Ltd., Celaton Limited, Openspan Inc., Sutherland Global Services, and Arago US, Inc.