Albany, NY -- (SBWIRE) -- 04/10/2018 -- CRM helps in accelerating customer acquisition, improving service satisfaction &customer loyalty, and focusing purely on customer-centricity to boost revenue. Modern Telecom industry has scaled up service offerings and customers prefer interconnectivity & integration in daily life.

The global Telecom CRM market is valued at XX million USD in 2016 and is expected to reach XX million USD by the end of 2022, growing at a CAGR of XX% between 2016 and 2022.

The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.

North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Telecom CRM. United States plays an important role in global market, with market size of xx million USD in 2016 and will be xx million USD in 2022, with a CAGR of XX.

Geographically, this report is segmented into several key regions, with sales, revenue, market share (%) and growth Rate (%) of Telecom CRM in these regions, from 2012 to 2022 (forecast), covering
United States
North America
Europe
Asia-Pacific
South America
Middle East and Africa

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The major players in global and United States Telecom CRM market, including Oracle, SAP AG, Salesforce, Microsoft Corp, Ericsson, Amdocs Systems Inc., Avaya Inc., AsiaInfo, Bpmnline, MAXIMIZER SERVICES, Convergys Corp, Infor Global Solutions, Huawei Investment, Holding Co..

The On the basis of product, the Telecom CRM market is primarily split into
Software
Service
Others

On the basis on the end users/applications, this report covers
Small-Sized Enterprises
Medium-sized Enterprises
Large-Sized Enterprises

Points Covered in The Report:

1. The points discussed within the report are the major market players that are involved in the market such as manufacturers, raw material suppliers, equipment suppliers, end users, traders, distributors, etc.
2. Complete company profiles including capacity, production, price, revenue, cost, gross, gross margin, sales volume, sales revenue, consumption, growth rate, import, export, supply, future strategies, and the technological developments, made by the companies are also included within the report.
3. Historical data from 2012 to 2017 and forecasted data from 2017 to 2022.
4. Growth factors of the market are discussed in detail wherein the different end users of the market are explained in detail, as well.
4. Data and information by manufacturer, by region, by type, by application and etc., are included in the report.
5- The report contains SWOT analysis of the market. Finally, the report contains the conclusion part where the opinions of the industrial experts are included.

Key Reasons to Purchase:

1. To get a detailed analysis of the global market along with its commercial landscape, with an insightful analysis of how it operates
2. Analyse the production processes, major concerns and issues, and solutions that mitigate development risk.
3. To identify and understand in detail, driving and restraining factors that work in the market, and the impact it has on a global scale
4. Understand how and why leading organisations are adopting and using certain market strategies
5. To get an idea about what the future of the market holds, its opportunities, and the prospects of operating in it

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Table of Contents

2017-2022 Telecom CRM Report on Global and United States Market, Status and Forecast, by Players, Types and Applications
1 Methodology and Data Source
1.1 Methodology/Research Approach
1.1.1 Research Programs/Design
1.1.2 Market Size Estimation
1.1.3 Market Breakdown and Data Triangulation
1.2 Data Source
2.1.1 Secondary Sources
2.1.2 Primary Sources
1.3 Disclaimer
2 Telecom CRM Market Overview
2.1 Telecom CRM Product Overview
2.2 Telecom CRM Market Segment by Type
2.2.1 Software
2.2.2 Service
2.2.3 Others
2.3 Global Telecom CRM Product Segment by Type
2.3.1 Global Telecom CRM Sales (K Units) and Growth (%) by Types (2012, 2016 and 2022)
2.3.2 Global Telecom CRM Sales (K Units) and Market Share (%) by Types (2012-2017)
2.3.3 Global Telecom CRM Revenue (Million USD) and Market Share (%) by Types (2012-2017)
2.3.4 Global Telecom CRM Price (USD/Unit) by Type (2012-2017)
2.4 United States Telecom CRM Product Segment by Type
2.4.1 United States Telecom CRM Sales (K Units) and Growth by Types (2012, 2016 and 2022)
2.4.2 United States Telecom CRM Sales (K Units) and Market Share by Types (2012-2017)
2.4.3 United States Telecom CRM Revenue (Million USD) and Market Share by Types (2012-2017)
2.4.4 United States Telecom CRM Price (USD/Unit) by Type (2012-2017)

3 Telecom CRM Application/End Users
3.1 Telecom CRM Segment by Application/End Users
3.1.1 Small-Sized Enterprises
3.1.2 Medium-sized Enterprises
3.1.3 Large-Sized Enterprises
3.2 Global Telecom CRM Product Segment by Application
3.2.1 Global Telecom CRM Sales (K Units) and CGAR (%) by Applications (2012, 2016 and 2022)
3.2.2 Global Telecom CRM Sales (K Units) and Market Share (%) by Applications (2012-2017)
3.3 United States Telecom CRM Product Segment by Application
3.3.1 United States Telecom CRM Sales (K Units) and CGAR (%) by Applications (2012, 2016 and 2022)
3.3.2 United States Telecom CRM Sales (K Units) and Market Share (%) by Applications (2012-2017)

4 Telecom CRM Market Status and Outlook by Regions
4.1 Global Market Status and Outlook by Regions
4.1.1 Global Telecom CRM Market Size and CAGR by Regions (2012, 2016 and 2022)
4.1.2 North America
4.1.3 Asia-Pacific
4.1.4 Europe
4.1.5 South America
4.1.6 Middle East and Africa
4.1.7 United States
4.2 Global Telecom CRM Sales and Revenue by Regions
4.2.1 Global Telecom CRM Sales (K Units) and Market Share (%) by Regions (2012-2017)
4.2.2 Global Telecom CRM Revenue (Million USD) and Market Share (%) by Regions (2012-2017)
4.2.3 Global Telecom CRM Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (%) (2012-2017)
4.2.4 North America Telecom CRM Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (%) (2012-2017)
4.2.5 Europe Telecom CRM Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (%) (2012-2017)
4.2.6 Asia-Pacific Telecom CRM Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (%) (2012-2017)
4.2.7 South America Telecom CRM Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
4.2.8 Middle East and Africa Telecom CRM Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (%) (2012-2017)
4.2.9 United States Telecom CRM Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)

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5 Global Telecom CRM Market Competition by Players/Manufacturers
5.1 Global Telecom CRM Sales (K Units) and Market Share by Players (2012-2017)
5.2 Global Telecom CRM Revenue (Million USD) and Share by Players (2012-2017)
5.3 Global Telecom CRM Average Price (USD/Unit) by Players (2012-2017)
5.4 Players Telecom CRM Manufacturing Base Distribution, Sales Area, Product Types
5.5 Telecom CRM Market Competitive Situation and Trends
5.5.1 Telecom CRM Market Concentration Rate
5.5.2 Global Telecom CRM Market Share (%) of Top 3 and Top 5 Players
5.5.3 Mergers & Acquisitions, Expansion