The voice solution was the largest segment in the global telecom enterprise services market with a share of 34.0%. Wireless/Mobility is anticipated to be the fastest growing market during the forecast period.
Albany, NY -- (SBWIRE) -- 02/09/2017 -- The telecommunication industry has witnessed radical change in the last ten years. Both the consumer and enterprise sector have over the years witnessed increase in mobile data consumption as compared to other products and services offered by the operators. Many operators are diversifying their revenue streams. At the same time, maintaining healthy margins from new services is a challenging task. OTT players (Over the Top) are also expanding the scope of their offerings, disrupting different industry verticals in the process. In the financial year 2015, proportion equivalent to 8% worth of global operator voice minutes was lost to OTT based disruptive technologies inclusive of products and services. Traditional telecommunication services such as voice based solutions are expected to remain the largest contributor to the global telecom enterprise services market during the forecast period, while wireless/mobility and data/internet services are expected to outperform the voice solution market in the near future.
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Key factors driving the growth of the telecom enterprise services market include growth of micro, small and medium enterprises (MSMEs) across the world, and high industrial activity driving telecom enterprise services. In addition to this, more investments and economic growth of emerging markets in the APAC region and increase in worldwide enterprise IT spending across verticals are driving the telecom enterprise services market.
In 2014, the voice solution was the largest segment in the global telecom enterprise services market with a share of 34.0%. Wireless/Mobility is anticipated to be the fastest growing market during the forecast period. Enterprise-level voice services and unified communications are major voice services which enable enterprises to improve productivity, reduce operating and travel expenses, and reap the benefits of VoIP while leveraging the existing legacy system investment made by enterprises.
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Based on the end user sector, the global telecom enterprise services market is segmented into small and medium enterprise, and large enterprise. Small and medium enterprise sector is a booming sector. Large numbers of startups being set up in the field of IT and ITeS across the world are expected to contribute to the global SME end user telecom enterprise services market. The large enterprise segment was the largest end user segment in 2014, with share of around 76.0% of the global telecom enterprise service market.
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By region, North America was the largest contributor to the global telecom enterprise service market in terms of revenue in 2014. The U.S. remains the largest market in the region due to demand from large enterprise. Also increase in number of startups and SME are driving the North America telecom enterprise services market. North America is home to leading global telecom service players, telecom agents, and master agents who contribute to the global telecom enterprise services market. The telecom enterprise services market in APAC is expected to achieve the fastest growth during the forecast period from 2015 to 2023. Strong GDP, economic growth, and revival of small and medium manufacturing and industrial companies are expected to primarily drive the economy of Asian countries. Opportunities from other regions including Latin America (Brazil, Mexico, and Argentina) and MEA (Israel, GCC countries, and South Africa) are expected to further drive the growth of the global telecom enterprise services market during the forecast period from 2015 to 2023.
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