When a leading California-based call center needed a better way to serve customers, San Diego County Digium Partner Syndeo Communications stepped in to help.
Vista, CA -- (SBWIRE) -- 02/23/2012 -- Customers often turn to the telephone to get answers to their most difficult questions. That’s what a leading California financial services firm realized during an eight month review of its corporate communications strategy.
Syndeo Communications specializes in helping financial service organizations in California with their telephone services. As a Digium partner, we were able to supply the Digium Switchvox AA355 Phone System to meet our client’s requirement.
The Switchvox AA355 provided our client with a well-rounded communication strategy utilizing many of the features found in most Voice Over IP telephony systems. Call reporting and recording were critical needs to ensure customer service levels remained high. The Switchvox system, when combined with Telrex reporting, met our client’s requirements.
The Syndeo team of communication experts was able to provide a fully customized IP based telephone solution. Our team met with our client throughout the eight month evaluation of all available technologies. The client was completely confident that the Digium Switchvox solution would meet the needs of a 30 person call center.
Want to learn more about how the Digium Switchvox Voice Over IP telephone system can help your Southern California business? Give Syndeo Communication a call today and book a no-obligation consultation.
Syndeo Communications is the leading managed IT consulting organization based in San Diego County. Syndeo provides a complete technology support solution to the manufacturing industry, financial service organizations and businesses throughout San Diego, Orange and Los Angeles Counties.
Syndeo offers managed IT support solutions, business continuity and business telephone systems.
Visit http://www.syndeocomm.com or call 760.650.3300 to learn more about how Syndeo can help you.