New York, NY -- (SBWIRE) -- 11/02/2016 -- The Search for High-Quality IT Services and Cloud Services ends with Citadel NY, Incorporated. For those businesses that are on the lookout for a provider of high quality IT and Cloud services, look no further. From Backup and Disaster Recovery, Managed Services, IT Consulting Services, to Professional Services that include Networks, Network Security Services and eProcurement, Citadel NY has the solution to your IT needs.
The demand for cloud services is becoming more prevalent in the marketplace as more businesses are realizing the benefits of this solution. Citadel NY is fully capable of implementing Cloud-based solutions with Cloud Computing, Virtualization, Hosted Exchange, Salesforce services, SharePoint services, Mobile Device Management and VoIP services. Citadel NY further adds that the technology of virtualization will benefit their clients because they no longer need to overpay for network and storage capacity. Another benefit of cloud services is mobility. A recent study has shown that 75% of global internet access is from mobile devices. Cloud solutions make it possible for their clients to access work from anywhere, anytime, using any device. Since Citadel NY ensures security, their client's workforce can access all of their files remotely without the fear of security threats. Furthermore, Cloud Computing improves their technological efficiencies without the need to "invest in procuring new equipment or in re-training of new employees", says Citadel NY.
As far as IT services are concerned, Citadel NY is aware that every business is unique. And while the needs of the customer may vary, security is always a top priority. With 24x7 monitoring of their client's infrastructure, Citadel NY closely guards the proprietary corporate data of their clients from intrusion and keeps their networks safe and stable. While keeping networks stable and secure, they "always strive to provide their business-clients with customized solutions", says the company. Citadel NY's mission is to engineer and translate the dreams of their clients into a reality. Companies that decide to utilize their services can be certain of their business continuity because Citadel NY identifies the vulnerable areas of their client's network and closes all of the holes while simultaneously outlining an appropriate backup and disaster recovery plan for the "what-if" scenarios. During Hurricane Sandy, Citadel NY maintained a 99.9% uptime for all of their clients. Having this infrastructure and a resolute plan in place allows for a certain peace-of-mind when it comes to your data and your business needs.
Customer Care and Support:
Help Desk support is always available for their clients 24x7 365. Being located in lower Manhattan allows them to offer aggressive SLA's for onsite support as needed. Additionally, each client will have a dedicated customer care representative assigned to them for the personal level of support that you deserve. For an added level of convenience, they have developed and deployed a proprietary support system, Citadel Access Link, or CAL for short, to provide a direct conduit from client to Citadel NY's engineering team to ensure that issues are addressed quickly and effectively.
About Citadel NY, Incorporated
Citadel NY, Incorporated has been in the industry for more than 15 years. By employing business intelligence and Six Sigma methodologies in conjunction with the latest technologies, Citadel NY can effectively reduce their client's operating expenses while simultaneously increasing profits by allowing their customers to focus on what they do best – their business.
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