There are still some folks who think that medical answering service is solely for convenience, but there is more to it than convenience, as it could make a huge difference in saving lives.
Philadelphia, PA -- (SBWIRE) -- 02/24/2014 -- Recent updates to the Health Insurance Portability & Accountability Act of 1996 (known as HIPAA) drastically strengthen privacy and security of Protected Health Information (PHI). PHI contains information related to almost all medical conditions, payments made for care, treatments, and everything related to a patient's health care.
Medical telephone answering services have gone on for many decades now. Usually the operator will contact the doctor immediately if it is a true emergency. At the very least, she'll inform the caller to phone 911 or get to a hospital at once if the doctor can't be reached. In emergency situations, there's really nothing more that the operator can do if the doctor isn't available. Sometimes the doctor will answer the phone even if he's out of his office. Other times the medical answering service is the one and only connection between the physician and the patient.
Nowadays the definition of complete healthcare call center includes more essential elements rather than just skilled medical experts and support employees. Healthcare firms vary from single-location physicians, clinics, to multi-location cooperated living amenities, to hospitals. They have to face lots of challenges, including cut-throat competition, changing government regulations, and requirements for better health care services from their customers are increasing day by day.
In addition, they understand that healthcare clients can't risk using an answering service that could compromise patient privacy or allow unauthorized access to medical records. Therefore, they communicate securely with clients using our secured web portal, phone lines and/or messaging application.
This website is a full guide to Medical answering services and Business Associate HIPAA Compliance Information. They give 100% genuine info that will allow one to take the exact and correct choice to approach a doctor and to get the right treatment.
For more information and other media related inquiries, please contact:
Contact Name: Patient Calls
Complete Address: Philadelphia, PA
Zip Code: 19406
Contact Phone: 866-282-4171