Ultriva Examined Supply Chain Pain Points in Recent Voice of Customer Survey
Cupertino, CA -- (SBWIRE) -- 10/21/2014 -- Ultriva, the leader in collaborative supply chain solutions, helps supply chain experts solve industry pain points. In order to better serve existing and prospective customers, the company wanted to know specifically how Ultriva customers value the technology. Voice of the customer (VOC) is what drives the people and product at Ultriva.
Recently Ultriva surveyed over 500 existing customers from a wide variety of industries served. The industries surveyed included automotive, aerospace, medical devices, electronic components, fitness equipment, and pharmaceuticals.
The top three pain points identified by the VOC survey were:
-Lack of automation (bar coding, scanning) leading to costly human errors and low productivity (75%)
-Manual Kanban system not working (not scalable, cards frequently lost) (65%)
-Difficulties in improving suppliers’ performance due to lack of information and collaboration (56%)
Note: the question was multiple choice and the results exceed 100.
One of the pain points referenced was a lack of real-time visibility into the supply chain. Narayan Laksham, Ultriva’s founder and CEO explained, “The closest any manufacturer can get to the magic bullet is supply chain visibility. Supply chain visibility is needed to achieve manufacturers’ goal of saving money quickly and inexpensively. Ultriva’s approach to supply chain visibility is unique. All partners get access to data in real-time. Visibility to all orders allows suppliers to proactively respond to abnormal fluctuations in demand.”
To read the entire blog, go to: http://web.ultriva.com/ultriva-blog/bid/103284/Supply-Chain-Pain-Points-in-Recent-Voice-of-Customer-Survey
Ultriva’s (http://www.ultriva.com) cloud-based platform leverages seamlessly integrates with leading ERP and MRP systems, to deliver an end to end pull based replenishment solution. Ultriva, based in Cupertino, CA, implements a global demand driven manufacturing model by providing full visibility, scheduling, and sequencing of production of customer orders. Ultriva was named one of the Great Supply Chain Projects of 2014 by Supply & Demand Chain Executive magazine and the Ultriva blog was recently named one of 50 Best Supply Chain Blogs of 2014 according to SupplyChainOpz. The company’s global footprint is increasing rapidly with implementations in wide variety of industry sectors and enterprises such as Magellan Aerospace, CareFusion, Emerson, Ingersoll Rand, McKesson, Triumph Group, Regal Beloit, Thermo Fisher, and more.
Follow Ultriva on Twitter at @Ultriva