Goonellabah, NSW -- (SBWIRE) -- 09/08/2014 -- In a testament to its local – and international – word-of-mouth-built reputation, Goonellabah-based complementary healing clinic Universal Medicine has won The People’s Choice award at this year’s Lismore Chamber of Commerce Business Excellence Awards.
Serge Benhayon, who started the business as a sole practitioner in 1999, said it had developed a loyal and supportive clientele who came from, “Melbourne and Mackay, Perth and New Zealand, and even as far as England.”
He attributed Universal Medicine’s success to its commitment to ”total care and respect” for its clients.
“Our philosophy is the treatment begins as soon as someone rings us to book an appointment – from the moment of that first phone call, our care begins, and all the staff treat clients that way.”
Serge noted that Universal Medicine was somewhat unique in the complementary healing world because it was a steadfast supporter of mainstream medicine, even taking great care to encourage people to see medical practitioners where appropriate.
He remembered a visit from a female client with breast cancer who during her first appointment he had to convince to see a doctor – as previously she had refused to seek mainstream treatment.
Being a business with a sole focus on healing, the clinic has also done its fair share of pro bono work for those who need it.
“We have always supported people with free treatment – if they cannot afford it they are treated at no charge, and we provide extensive (free) programs for the terminally ill.”
A separate branch of Universal Medicine’s core business is its “school of philosophy” which runs seminars throughout the year on numerous topics from basic self-care to advanced massage.
Universal Medicine’s branched out into workshops and seminars in 2001 when Serge Benhayon – still working as a sole practitioner – was faced with a six-month waiting list.
“They’ve since grown to encompass annual Universal Medicine retreat’s in Vietnam, the UK and Australia, and a bi-annual schedule of seminars delivered in the UK.”
But the core of the everyday Universal Medicine business still remains the clinic’s services, whether counselling, physiotherapy, massage , or chakra-puncture provided by practitioners with the highest integrity and care.
In a true testament to its glowing reputation in the community, the clinic’s regular client base had more than doubled in the last three years alone.
In a nutshell, Serge said, the business succeeded because “making life about people is our ethos”
“We make life about people well before we make life about systems – that’s been an ethos of ours for a long time.
“Our business plan is putting people first.”
ABOUT UNIVERSAL MEDICINE CLINIC
The award-winning Universal Medicine Clinic located in Goonellabah, NSW offers a range of complementary therapies including Chakra-puncture, Sacred Esoteric Healing, Esoteric Massage, Connective Tissue Therapy and Esoteric Breast Massage. Founder Serge Benhayon, who is also a strong advocate for the benefits of conventional medicine, offers a truly complementary service that supports a whole person approach to health and wellbeing.
For more information see PRESENTING UNIVERSAL MEDICINE
Media inquiries: CONTACT US
Contact details are as follows.
Phone: +61 (0)2 6624 3706
Address: 15 Blue Hills Avenue
Goonellabah, NSW 2480 Australia
Contact Person: Media Enquiries Team