Houston, TX -- (SBWIRE) -- 10/15/2015 -- Providing a live chat service on a company website is becoming common to the point of being a necessity, yet particularly small and medium-sized companies struggle with the resources needed to uphold a quality chat service. They may not have enough staff, or be willing to relocate capable staff to new positions, let alone pay for the training required from live chat service representatives. That's where WebsiteAlive, one of the world's leading providers of chat software and other live chat services, comes in. The company is an innovative online communications provider used by over 11,000 sites in more than 120 countries.
WebsiteAlive assists their clientele with every aspect of creating an effective live chat service that ensures the customer finds what they are looking for and is left with a positive feeling about the experience. In addition to this, WebsiteAlive is excited to announce that they also provide their customers with proper analytics that will optimize sales and offer information on the best practices. WebsiteAlive can mine information from the chat service as well as combine it with relevant data, like product purchase history, promotional offers, contracts and case history, to create a comprehensive understanding of the process that ensures the client company can get maximum results out of the employees' hard work, as well as the company investments.
Anyone looking for more information on how to add a live chat to a website or the other services WebsiteAlive offers can visit the company website, where new customers can also sign up for a free 30-day trial.
Since 2007, WebsiteAlive has been the fastest-growing company in the online communication space. Its feature-rich, industry-leading and award-winning live chat and click-to-call solutions help companies meet and greet website visitors, answer questions, increase leads and close sales.
For more information, please visit https://www.websitealive.com/