Oxnard, CA -- (SBWIRE) -- 12/21/2016 -- There are many challenges that businesses face when trying to stand out in a saturated industry such as Distribution. Longstanding companies often change processes on a frequent, ongoing basis to improve efficiency, organization, and time management best practices. Displays2go, a marketing display product provider in Fall River, Massachusetts, found itself in a bittersweet dilemma. Due to the rapid growth in product demand, the company sought better ways to run internal day-to-day operations, and after searching long and hard, they partnered with Western Computer for assistance with their Enterprise Resource Planning needs. Western Computer is a California-based company that specializes in Microsoft enterprise solutions including Dynamics 365, Dynamics AX, Dynamics NAV, and Dynamics CRM.
Displays2go evaluated 15 ERP packages before deciding that Microsoft Dynamics NAV 2015 would be the best fit for their short-term and long-term distribution goals. "At the end of the day, everyone in the room favored Dynamics NAV and Western Computer," recalls Erol Fikri, Director of Supply Chain and Logistics. "The software was easiest to use, and our Finance department felt like it was the strongest in terms of the way it handles financials. But more importantly, Western Computer stood out from the other vendors. Western was clearly the most knowledgeable and the most transparent, and had the best references of everyone we considered."
The implementation of financial reporting and accounting controls was just one of the main goals of this massive project. Displays2go also wanted to automate paper-based processes, which proved to save time and make an environmental impact. Additionally, Western Computer customized the software's coding to become a consolidated data center that is centralized and accessible by multiple departments at once. Western Computer also configured sales campaigns to better target their specific client-base. This provides valuable information to other departments such as Marketing, Customer Service, and the executive team.
Since partnering with Western Computer and Microsoft NAV, Displays2go has seen dramatic success within their warehouse management system. By automating packing tasks and eliminating some of their sorting processes, Displays2go's shipping department has become a lot more efficient, reducing the number of orders being repacked from 42% to 10%. Dynamics NAV also increased the warehouse's activity level to support volumes of up to 2,400 transactions per day.
Erol Fikri of Displays2go estimates that Microsoft NAV and Western Computer have reduced the average time from order to shipping by at least 34%. "We cut over to the new system with no interruption in service," says Fikri. "Our first day live on Dynamics NAV, we shipped 1400 orders. It's remarkable; our operations continued and we were able to meet our customer's expectations immediately once we went live." For more information on Microsoft NAV or Microsoft Dynamics 365 for operations such as distribution, visit http://westerncomputer.com today.
About Western Computer
Founded in 1987, Western Computer, a leading provider of Microsoft Dynamics solutions, was established to help businesses streamline internal business processes to supply convenience, organization, and detailed analysis to their clients. The company specializes in implementations, training, upgrades, cloud computing, data hosting, custom development, and is known for exceptional ongoing technical support. In 2016, Western Computer was named #13 on Accounting Today's VAR 100 list.
For more information on their ERP solutions including Dynamics 365, Dynamics NAV, Dynamics AX, and Dynamics CRM, visit http://westerncomputer.com or call 805-581-5020.
Displays2go manufactures and distributes supplies, fixtures, and presentation materials for retail and trade show displays. A subsidiary of TAKKT AG, the company sells more than 7,000 products through catalog and e-commerce channels. Displays2go prides itself on its broad product selection and fast shipping, offering same-day shipping on most of its in-stock products.