Chatbot Market Growth, Challenges, Trends, Forecast 2017-2021: Anboto, Creative Virtual, eGain, Inbenta, Nuance

The global chatbot market to grow at a CAGR of 37.11% during the period 2017-2021.


Albany, NY -- (SBWIRE) -- 04/30/2018 -- A chatbot is a conversational user interface (CUI) like an avatar or a 3D animated persona that delivers text-based or voice-based information and service assistance to customers via a kiosk, mobile, or website on the Internet. It incorporates natural language processing (NLP) and domain knowledge that changes according to the content of the dialog between the chatbot and the customer.

Covered in this report

The report covers the present scenario and the growth prospects of the global chatbot market for 2017-2021. To calculate the market size, the report considers the revenue generated from the sales of chatbots.

The market is divided into the following segments based on geography:

Technavio's report, Global Chatbot Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Request for sample copy of this report @

Key vendors
Creative Virtual

Other prominent vendors
CX Company
Next IT

Market driver
Rising adoption of chatbots in healthcare insurance industry
For a full, detailed list, view our report

Market challenge
Lack of integration between front-end and back-end knowledge base
For a full, detailed list, view our report

Market trend
Chatbot integration with social media
For a full, detailed list, view our report

Request for complete report TOC @

Key questions answered in this report
What will the market size be in 2021 and what will the growth rate be?
What are the key market trends?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the market opportunities and threats faced by the key vendors?
What are the strengths and weaknesses of the key vendors?