Global Emotion Analytics Market Size, Status, Segmentation and Forecast 2018-2023
Emotion analytics software is often used in call centers. These emotion analytics software can be used either be a standalone application or built on top of a customer relationship management (CRM) system, which uses audio mining techniques and a correlation engine to match a caller's words with emotions. The increasing adoption of facial biometrics in various sector such as government, banking and financial sector and others as this biometrics solution is used for ID cards, passport, driving license, health insurance...
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