KPO Market in India 2010-2014
TechNavio’s analysts forecast the KPO market in India is expected to grow at a CAGR of 18 percent over the period 2010–2014. One of the key factors contributing to this market growth is the proactive government policies to aid KPO growth. The KPO market in India has also been witnessing an increasing adoption of a consultative approach. However, the acquisition and retention of talent could pose a challenge to the growth of this market.
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