Service Delivery Automation (SDA) Market Emerging Growth and Top Key Players to Watch- IBM, Xerox, Blue Prism, UiPath, Celaton in 2016-2024
Service delivery automation (SDA) is an umbrella concept where a series of human actions are automated by technologies in a business or IT process. SDA is basically an ability to complement legacy technologies with automated technologies that can simplify justifiable business cases and minimize disruption. SDA can be used to gather pertinent information in the websites, administer purchase orders and invoices, check for unusual patterns in transactions, administer databases and delete IDs & passwords among others. The primary objective of...
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