Customer Information System Market Trends & Opportunities
Customer information system plays a pivotal role in the transformation that the utility industry has undergone over the past few years. A growing number utility companies, especially in the electric power industry, are deploying customer information systems as a part of customer relationship management. The motivations for implementing customer information system can be varied but the key ones are for better customer retention and becoming technologically savvy. The search of new growth opportunities by utility companies in the light of...
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