"CRM for Everyone" Attitude Continues with Sugar 7.0
Customer relationship management, or CRM, is the belief that companies should have a full view of their customer every time they interact with that customer. The end result is that customers feel like they are being listened to and taken care of by the company, and that makes the relationship with the company even stronger. The problem with CRM software has always been that it is focused on the sales team, and other departments within the company suffer. SugarCRM and...
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