Continuous Improvement Metrics Start with Supplier Performance Reports Ultriva CEO
Narayan Laksham, President and CEO of Ultriva, Inc., discussed the importance of monitoring critical Key Performance Indicators (KPIs). He emphasized they can provide tools to assess the performance of the supply chain. Laksham noted, “Lean quality concepts constantly reference continuous improvement. After a kaizen event and several months pass, there is often fatigue because the notion of continuously looking for better practices (en route to best-practices) is exhausting. Supplier performance data must be collected by ship date, receipt date, by...
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