CRMnext Releases Advanced Escalation Management Functionality on Its Commutable Cloud CRM Platform
CRMnext releases advanced escalation management functionality on its commutable cloud CRM software platform for service requests and lead management. It will enable customer facing teams to meet their commitments to the customers and build long-term relations with them. It will allow organizations to maintain internal and external SLAs as a best practice to raise alerts in advance for any possible breach of SLAs. The smart escalation management tool, will ensure that no lead goes unaddressed, thereby improving sales productivity.
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