High Cost of Small Manufacturers Mishandling Communication Lose Competitive Edge
The Manufacturers' Pain Points newsletter reported that mishandling communication can cost a manufacturer, from missed orders, quality issues, and running out of material to increased scrap, absenteeism, and turnover, to misunderstanding customer need and selling the wrong product. Separate silos of information can arise between functional departments, to the point where it is almost necessary to introduce Engineering to Production and Sales to Accounting. Weak growth, profit, and morale can result, prompting the founder-owner or president of many small to...
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