Improved Customer Service Essential in Global Competitive Market
Picking Perfection newsletter reported that the average holiday shopper spent $804.42 and holiday sales in November and December 2014 reached $616.9 billion. Amidst this surge in consumer spending, customer service rightfully gets its time in the spotlight. Superior service providers never take customers for granted, they remain ever vigil for ways to celebrate the joy of partnership and express sincere gratitude. The retail landscape is more competitive than ever and international customer service expert Dr. Chip R. Bell asserts that...
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