All West Communications Sees Immediate Results with ZCorum's TruVizion Diagnostics Software
ZCorum, an industry leader in the deployment of managed diagnostics tools and software for broadband providers announced today that All West Communications has signed a multi-year agreement for to utilize TruVizion, ZCorum's patented diagnostics application for DOCSIS, Fiber and DSL networks. The web-based tool integrates customer data, network metrics and other key information allowing customer service personnel and network engineers to resolve individual customer issues and network outages more quickly.
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