Global Social Media Analytics Market 2017-2021 - IBM, Oracle, Salesforce.com, SAP, Adobe Systems, GoodData
The term social media is defined as a platform, such as a website or application, that enables users to participate in social networking activities by creating, sharing, or exchanging information, ideas, and pictures/videos. Social media analytics is the process of collating data from blogs and social media websites and deriving meaningful business insights. It (social media analytics) is used to gauge consumer behavior and formulate effective marketing strategies.
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