Emotion Analytics Market Estimated to Experience a Hike in Growth by 2025
Emotion analytics software programs can be used to assist any organization with data collection, data classification, data analytics and data visualization. Emotion analytics software is often used in call centers. These emotion analytics software can be used either be a standalone application or built on top of a customer relationship management (CRM) system, which uses audio mining techniques and a correlation engine to match a caller's words with emotions. Language-agnostic emotion analytics software can also monitor the caller's tone of...
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