Interactive Voice Response (IVR) System Market by 2025: Global Players- IBM, Aspect Software, AT&T, AVAYA., BCE, Cisco Systems, Convergys Corp and Dialogic Corporation
Interactive Voice Response (IVR) System is the main equipment for self-service provided by the enterprise. The system adopts a user-oriented voice directory, and completes the corresponding information inquiry and command execution according to the customer's choice (by telephone keyboard or voice), and controls the computer through the buttons of the telephone.
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