Customer Satisfaction With Dealer Service Facilities Rise; Carl Hogan GM Nameplates Among Top
Vehicle owners who visit dealer facilities for service are considerably more satisfied with their experience at dealerships than with service from independent facilities, according to the J.D. Power and Associates 2012 U.S. Customer Service Index (CSI) Study(SM) released earlier this week. Carl Hogan GM in Columbus is excited to have some of the top brands honored in this study.
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