3PL Companies Picking Methodologies Part of the Best Practice Process
Leaders running or managing a 3PL (third-party logistics) company, it is crucial to have a standard of practice when it comes to having internal staff communicate with suppliers. Communication and transparency go hand-in-hand for companies when assessing a 3PLs ability to provide good customer service. Miscommunication is one major factor that can lead to upset customers. Poor customer service for 3PLs can lead to an increase in poor communication resulting in missing follow-ups on deliveries and lead times. Training with...
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